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Terms & Conditions

Rules and guidelines for using our platform.

Welcome to M-Vocha. By accessing or using www.mvocha.com, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our services.

1. About M-Vocha

M-Vocha is a digital voucher and promotional platform that connects users, partners, and brands through curated offers, experiences, and activations.

2. Eligibility

You must be at least 18 years old to use our services. By using this website, you confirm that you meet this requirement.

3. Vouchers & Offers

  • All vouchers are subject to availability, specific terms, and partner conditions.
  • M-Vocha does not guarantee redemption if a partner modifies, withdraws, or expires an offer.
  • Vouchers are non-transferable, non-exchangeable, and not redeemable for cash unless stated otherwise.

4. Partner Responsibility

M-Vocha acts as a facilitator between users and partner brands. We are not responsible for:

  • The quality, delivery, or fulfillment of partner products or services
  • Any disputes arising between users and partners

5. User Conduct

You agree not to:

  • Misuse vouchers or engage in fraudulent activity
  • Attempt to access restricted systems or data
  • Use the platform for unlawful or harmful purposes

We reserve the right to suspend or terminate access if misuse is detected.

6. Intellectual Property

All content on this website including logos, text, graphics, and designs is the property of M-Vocha and may not be copied, reproduced, or distributed without written permission.

7. Limitation of Liability

To the fullest extent permitted by law, M-Vocha shall not be liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use the website
  • Voucher redemption issues
  • Partner actions or omissions

8. Indemnification

You agree to indemnify and hold harmless M-Vocha from any claims, damages, or expenses arising from your use of the platform or violation of these terms.

9. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of Kenya, without regard to conflict of law principles.

10. Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of the website constitutes acceptance of updated terms.

11. Contact Information

Email: info@mvocha.com

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